Privacy Policy

Trusonus Privacy Policy

Update Date: June 9, 2023

Effective Date: June 9, 2023

Fenlin Technology Co., LTD. (hereinafter referred to as "we") is well aware of the importance of personal information to you, and will try our best to protect the safety and reliability of your personal information. We are committed to maintaining your trust in us, abide by the following principles, and protect you Personal information: the principle of consistency of rights and responsibilities, the principle of clear purpose, the principle of choice and consent, the principle of least sufficiency, the principle of ensuring security, the principle of subject participation, the principle of openness and transparency, etc. At the same time, we promise that we will take corresponding security protection measures to protect your personal information according to the mature security solutions in the industry. In view of this, we have formulated this "Trusonus Privacy Policy" (hereinafter referred to as "this Policy/this Privacy Policy") and remind you:

This policy applies to Trusonus products or services. If the products or services of our affiliates use products or services provided by Trusonus (such as logging in directly with a Trusonus account) without an independent privacy policy, this policy also applies to those products or services.

It should be noted that this policy does not apply to services provided to you by other third parties, nor does it apply to products or services in Trusonus for which privacy policies have been independently set.

Before using various Trusonus products or services, please be sure to read and thoroughly understand this policy, and use the relevant products or services after confirming your full understanding and agreement. Once you start using Trusonus products or services, it means that you have fully understood and agreed to this policy. If you have any questions, comments or suggestions about the content of this policy, you can contact us through the various contact methods provided by Trusonus.

This Privacy Policy section will help you understand the following:

1、How we collect and use your personal data

2、How we use cookies, similar technologies and SDK technologies

3、How we share, transfer, and publicly disclose your personal information

4、How we protect your personal information

5、How you manage your personal information

6、How we process personal information of minors

7、How your personal information is transferred around the world

8、How this Privacy Policy is Updated

9、How to contact us

1、How we collect and use your personal data

Personal data refers to various information recorded electronically or in other ways that can identify the personal identity of a natural person alone or in combination with other information, including but not limited to the natural person's name, date of birth, ID number, personal biometric information, address, telephone number Number. For Rabbit Doubt, personal data includes but is not limited to personal sensitive information.

You understand and agree that:

1. We will use the personal data collected in accordance with the provisions of this Privacy Policy and in order to realize the functions of our products and or services.

2. After collecting your personal data, we will de-identify the data through technical means, and the de-identified information will not be able to identify the subject. Please understand and agree that in this case, we have the right to use the de-identified information, and without disclosing your personal data, we have the right to analyze the user database and make commercial use.

3. Please note that all personal data you provide when using our products and/or services will continue to be authorized by us during your use of our products and/or services unless you delete or refuse our collection through system settings. When you cancel your account, we will stop using and delete your personal data.

4. We will collect statistics on the usage of our products and or services, and may share these statistics with the public or third parties to show the overall usage trends of our products and or services, but these statistics do not contain any of your identity identifying information.

5. When we display your personal data, we will desensitize your information by means of content replacement and anonymization to protect your information security.

6. When we want to use your personal data for other purposes not specified in this policy, or use the information collected based on a specific purpose for other purposes, we will ask for your prior consent in the form of a check. .

When you use our products and or services, we need your personal data that may need to be collected and used, including the following two:

1. In order to provide you with the basic functions of our products and or services, you must authorize us to collect and use the necessary information. If you refuse to provide the corresponding information, you will not be able to use our products and or services normally;

2. In order to provide you with additional functions of our products and or services, you may choose to authorize us to collect and use the information. If you refuse to provide it, you will not be able to use the relevant additional functions normally or achieve the functional effects we intend to achieve, but it will not affect your normal use of the basic functions of our products and services.

We collect and use your personal data for the following purposes described in this policy:

(1) Help you become our user

To complete the account creation, you will need to provide the following information: your email address, and create a username and password.

The above information you provide will continue to authorize us to use it during your use. When you voluntarily cancel your account, we will anonymize or delete your personal information as soon as possible in accordance with the requirements of applicable laws and regulations.

(2) Display and push products or services for you

In order to improve our products or services and provide you with personalized information search services, we will extract your browsing, search preferences, behavior habits, location information and other characteristics based on your browsing and search records, device information, and location information. Perform indirect crowd portraits based on feature tags and display and push information.

If you do not want to accept the commercial advertisements we send you, you can cancel at any time through the corresponding product unsubscribe function.

(3) To provide you with goods or services

1、Order and payment for virtual goods

Paid virtual goods in this app, including but not limited to offline package purchases, require you to pay the corresponding amount of currency to place an order and use it after payment is complete. After placing the order, you can choose to use the account balance or the payment services provided by the third-party payment institutions that cooperate with us (non-balance payment methods such as Google in-app purchases, hereinafter referred to as "Google in-app purchases"). Collect your registered account number, but we need to share your order number and transaction amount with these payment institutions to confirm your payment instructions and complete the payment.

2、Order management function

In order to facilitate you to understand and query the order information and manage the order information, we will collect the order information generated during the use of our services to show you and facilitate your order management.

(4) When you use the core functions of the APP

In order to better provide related services such as hardware device connection (recording pen, translation stick, earphone, etc.), recording, translation, speech-to-text, text-to-speech, offline translation and other related services, we will collect necessary information according to the specific functions of the service you use. User Info:

1. location information. For intelligent allocation of optimal servers.

2. System default language. Used to match the APP default language and translate the default language for you.

3. Information about other Bluetooth devices being connected. Used to determine whether the headset function can be performed normally.

in addition:

1. When you use the voice translation service, we will ask you to authorize the microphone and voice-related permissions. If you refuse to authorize the service, you will not be able to use this function, but it will not affect your normal use of other functions of the APP.

2. When you update your information on the personal information page, we will ask you to authorize camera and storage permissions. If you refuse to authorize the service, you will not be able to use this function, but it will not affect your normal use of other functions of the APP.

3. When you use offline translation, we will request your device information permission to obtain your device information as a unique identifier of your device to verify the normal use of offline translation. If you refuse to authorize the service, you will not be able to use this function, but it will not affect your normal use of other functions of the APP.

(5) To provide you with security

In order to improve the security of your use of the services provided by us and our affiliated companies and partners, to protect the personal and property safety of you or other users or the public, and to better prevent phishing websites, fraud, network vulnerabilities, computer viruses, and network attacks , network intrusion and other security risks, to more accurately identify violations of laws and regulations or Trusonus related agreement rules, we may use or integrate your user information, transaction information, device information, relevant network logs and our affiliates, partners to obtain your Authorized or legally shared information to comprehensively judge your account and transaction risks, perform identity verification, detect and prevent security incidents, and take necessary recording, auditing, analysis, and disposal measures in accordance with the law.

(6) Other purposes

When we use the information for other purposes not specified in this policy, or use the information collected for a specific purpose for other purposes, we will ask for your prior consent.

(7) Exceptions to authorization and consent

According to relevant laws and regulations, the collection of your personal information does not require your authorization and consent in the following situations:

1、related to national security and national defense security;

2、Those related to public safety, public health, and major public interests;

3、related to criminal investigation, prosecution, trial and execution of judgments;

4、In order to protect the personal information subject or other individuals' life, property and other important legitimate rights and interests, but it is difficult to obtain your consent;

5、The collected personal information is disclosed to the public by you;

6、Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;

7、Necessary to enter into a contract at your request;

8、Necessary for maintaining the safe and stable operation of the products or services provided, such as discovering and disposing of faults in the products or services;

9、necessary for legitimate news reporting;

10、When it is necessary for academic research institutions to carry out statistical or academic research based on public interests, and when providing academic research or description results, the personal information contained in the results is de-identified;

11、Other circumstances stipulated by laws and regulations.

If we stop operating Trusonus products or services, we will promptly stop the collection of your personal information, notify you of the cessation of operations in the form of one-by-one delivery or announcement, and delete or anonymize the personal information we hold .

2、How we use cookies, similar technologies and SDK technologies

(1) Cookies

To ensure the website works properly, to provide you with an easier experience, and to recommend to you content that may be of interest to you, we store small data files called cookies on your computer or mobile device. Cookies usually contain identifiers, site names, and some numbers and characters. With the help of cookies, websites can store data such as your preferences.

(2) Web beacons and pixel tags

In addition to cookies, we also use other similar technologies such as web beacons and pixel tags on our website. For example, an email we send you may contain an address link to the content of our website, and if you click on the link, we will track the click to help us understand your product or service preferences so that we can proactively improve customer service experience. A web beacon is usually a transparent image embedded in a website or email. With the help of pixel tags in emails, we can tell if an email has been opened. If you do not want your activity to be tracked in this way, you can unsubscribe from our mailing list at any time.

(3) SDK technology

The SDK technology is provided by the third-party agencies we work with, and we are only aware of the permissions that require authorization. Third parties will need to collect your information, and we cannot obtain your information unless the third party explicitly discloses to us the sensitive information to be collected. For the permissions requested by third-party organizations and the sensitive information collected explicitly disclosed to us, please refer to the "SDK Technical Documentation" for details.

The refusal of the third-party agency to provide information will only make you unable to use the functions carried by the technology provided by the third-party agency, but will not affect your use of other functions of Trusonus.

(4) Third-party SDK directory

We will strictly test the access to the third-party SDK, and give you the latest information on the access to the SDK in a timely manner. For details, please refer to the official privacy policy of the third-party SDK.

name：MobSDK

purpose of usage：obtain SMS verification code

usage instructions：Send verification code when user registers

Third-party SDK privacy policy or official website

name：FaceBook SDK

purpose of usage：Used to authorize login